Professional & Soft Skills For Construction Management -- Construction Bootcamp (Part 13)

Develop crucial interpersonal and leadership abilities.

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Instructor: Ben Ashburn
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1 hour

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Last reviewed 12/2025

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Video Content

Course Description

This course will equip you with the critical attributes needed to excel in today's construction industry. It dives deep into the top five most-wanted skills: problem-solving, teamwork, communication, adaptability, and analytical skills. You will learn that problem-solving is central to construction, as managers constantly navigate issues like material delays, project changes, and labor challenges. Teamwork is crucial for coordinating many people on a job site, including specialty contractors, ensuring smooth collaboration and efficient work. Effective communication, both written and verbal, is also highlighted, showing how vital clear instructions are, like guiding a crane operator safely. You'll explore adaptability, a key skill for handling the daily changes and unexpected conditions that arise on construction projects, from new technology to weather shifts and flexible schedules. Finally, the course covers analytical skills, teaching you to evaluate project risks, review budgets, forecast schedules, and make data-driven decisions that keep projects on track.

By the end of this course, you will walk away with a strong understanding and practical examples of these tangible skills, positioning you as a highly sought-after professional ready for the demanding and dynamic construction industry.

Learning Objectives

  • Define and discuss professional skills for management in construction.

  • Name the top five soft skills employers look for in construction jobs.

  • Describe how the top five soft skills are helpful on a construction project.

  • Explain how the top five soft skills can be used on a construction project.

Prerequisites

  • Learning Level: Beginner

  • Prerequisite Knowledge: Completion of BIM.

  • Recommended Knowledge: None.

Continuing Education Course Credits

Course Title: Construction Bootcamp

Course Number: PC-01-061825

Session Number: 1

Curriculum Group Name: AIA Providers

Credit: 12.5 AIA LU

Course Expiration Date: 06/24/2028

Procore's Continuing Education courses may qualify for continuing education credits with other professional organizations or fulfill state licensing requirements. If you are a member of a different organization, you can download your course completion certificate from your learning profile and report your completion yourself to the organization for potential credit. Please refer to the organization's continuing education requirements for course eligibility information.


AIA CES Provider statement

Procore Technologies is a registered provider of AIA-approved continuing education under Provider Number 40108059. All registered AIA CES Providers must comply with the AIA Standards for Continuing Education Programs. Any questions or concerns about this provider or this learning program may be sent to AIA CES (cessupport@aia.org or (800) AIA 3837, Option 3).

This learning program is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

Frequently Asked Questions

How will this course prepare me for a successful career in construction management?faq-icon

This course is specifically designed to equip you with the critical attributes needed to excel in the demanding and dynamic construction industry. It focuses on the top five professional development and soft skills that employers seek on a resume, which are prioritized significantly higher than technical skills by companies. By mastering these abilities, you will position yourself as a highly sought-after professional.

What specific "soft skills" will I learn, and why are they so important for construction specifically?faq-icon

You will gain deep knowledge in problem-solving, teamwork, communication, adaptability, and analytical skills. These are crucial because the daily work of construction professionals, such as superintendents and project managers, relies heavily on solving problems; it's considered a key component of the job itself. Teamwork is critical due to the many different people on a job site who must interact to get work done effectively. Communication is essential for coordinating diverse teams and ensuring clear instructions, like guiding a crane operator who is completely blind to their load. Adaptability is vital because things change every day on a construction project, from new technology to unexpected site conditions. Finally, analytical skills are necessary to effectively solve problems, evaluate risks, manage budgets, and make data-driven decisions.

What's Next

Continue your learning journey

This course is part of the Construction Bootcamp Learning Path. Explore and complete the additional courses in the path below to complete your journey.

  1. Construction Bootcamp: Program Intro

    Kickstart your learning journey with the Construction Bootcamp program.

    View Course Page Arrow pointing right
  2. Construction Bootcamp: Construction Industry Overview

    Understand the construction landscape, structure, and key players.

    View Course Page Arrow pointing right
  3. Construction Phases & Project Delivery Methods

    Understand how projects are organized and executed.

    View Course Page Arrow pointing right
  4. Drawings & Specifications

    Learn to interpret essential project documents.

    View Course Page Arrow pointing right
  5. Construction Contracts

    Grasp the foundational elements of construction agreements.

    View Course Page Arrow pointing right
  6. Estimating & Bidding

    Dive into the critical process of costing and proposals.

    View Course Page Arrow pointing right
  7. Scheduling

    Master techniques for effective project timelines.

    View Course Page Arrow pointing right
  8. Quality, Safety, & Risk

    Prioritize excellence, manage hazards, and mitigate project risks.

    View Course Page Arrow pointing right
  9. Contract Administration (RFIs & Submittals)

    Navigate essential project communications.

    View Course Page Arrow pointing right
  10. Contract Administration (Financials)

    Control costs and manage project scope.

    View Course Page Arrow pointing right
  11. Construction Site Operations & Project Controls

    Understand day-to-day site management and oversight.

    View Course Page Arrow pointing right
  12. BIM

    An introduction to modern construction technology.

    View Course Page Arrow pointing right
  13. Star-Shield

    You are here!

    Professional & Soft Skills For Construction Management

    Develop crucial interpersonal and leadership abilities.

  14. Program Exam

    Test your knowledge with the final exam and explore pathways for continuous learning.

    View Course Page Arrow pointing right

Instructors

Avatar

Ben Ashburn

After a successful career as a construction estimator — working his way up from estimating manager to senior estimator — Ben has spent the most recent part of his career in construction sharing his skills with other as a construction educator. Ben has an extensive background in construction education: He has been an assistant professor in the Department of Construction Science at Texas A&M, and lectured about estimating, scheduling, management, and other related construction topics at Murray State University. He has been a construction training and learning development partner with Procore since 2019.

 

Reviewers

 

Avatar

Janine Trinidad

Janine Trinidad is a Construction Educational professional for Procore Technologies. In previous roles, Janine managed all phases of construction on hotel, mixed-use, and institutional projects in the San Francisco Bay area. She was responsible for negotiating contract budgets and change orders, managing RFIs and submittals, and overseeing quality control, among other duties. She is also a certified transformational coach with a focus on women-centered and trauma-informed methods. She is passionate about transforming the construction industry to be a healthier, more successful and welcoming place to work and believes technology and education are allies in doing so.

 

Avatar

Dr. Irish Horsey

Dr. Irish Horsey is a seasoned expert in the construction industry with over 25 years of experience. Currently, she serves as the Director of Industry Advancement at Procore, while also teaching part-time at the Georgia Institute of Technology. A former Assistant Professor at Kennesaw State University, Dr. Horsey specializes in project management, workforce development, and diversity and inclusion in construction. She holds a Ph.D. in Higher Education and a Master's in Construction Management. Her extensive industry experience and academic background make her a trusted leader in advancing best practices and innovative strategies in construction.

Plan de estudiosStart Module

  • Introduction
  • The skills
  • Problem solving
  • Teamwork
  • Communication
  • Adaptability
  • Analytical
  • Knowledge check
  • Summary, resources, & what’s next?
  • We want to hear from you!
  • Conclusion

Acerca de este curso

Instructor: Ben Ashburn
clock

1 hour

check-in-circle

Last reviewed 12/2025

Monitor

Video Content

Course Description

This course will equip you with the critical attributes needed to excel in today's construction industry. It dives deep into the top five most-wanted skills: problem-solving, teamwork, communication, adaptability, and analytical skills. You will learn that problem-solving is central to construction, as managers constantly navigate issues like material delays, project changes, and labor challenges. Teamwork is crucial for coordinating many people on a job site, including specialty contractors, ensuring smooth collaboration and efficient work. Effective communication, both written and verbal, is also highlighted, showing how vital clear instructions are, like guiding a crane operator safely. You'll explore adaptability, a key skill for handling the daily changes and unexpected conditions that arise on construction projects, from new technology to weather shifts and flexible schedules. Finally, the course covers analytical skills, teaching you to evaluate project risks, review budgets, forecast schedules, and make data-driven decisions that keep projects on track.

By the end of this course, you will walk away with a strong understanding and practical examples of these tangible skills, positioning you as a highly sought-after professional ready for the demanding and dynamic construction industry.

Learning Objectives

  • Define and discuss professional skills for management in construction.

  • Name the top five soft skills employers look for in construction jobs.

  • Describe how the top five soft skills are helpful on a construction project.

  • Explain how the top five soft skills can be used on a construction project.

Prerequisites

  • Learning Level: Beginner

  • Prerequisite Knowledge: Completion of BIM.

  • Recommended Knowledge: None.

Continuing Education Course Credits

Course Title: Construction Bootcamp

Course Number: PC-01-061825

Session Number: 1

Curriculum Group Name: AIA Providers

Credit: 12.5 AIA LU

Course Expiration Date: 06/24/2028

Procore's Continuing Education courses may qualify for continuing education credits with other professional organizations or fulfill state licensing requirements. If you are a member of a different organization, you can download your course completion certificate from your learning profile and report your completion yourself to the organization for potential credit. Please refer to the organization's continuing education requirements for course eligibility information.


AIA CES Provider statement

Procore Technologies is a registered provider of AIA-approved continuing education under Provider Number 40108059. All registered AIA CES Providers must comply with the AIA Standards for Continuing Education Programs. Any questions or concerns about this provider or this learning program may be sent to AIA CES (cessupport@aia.org or (800) AIA 3837, Option 3).

This learning program is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

Frequently Asked Questions

How will this course prepare me for a successful career in construction management?faq-icon

This course is specifically designed to equip you with the critical attributes needed to excel in the demanding and dynamic construction industry. It focuses on the top five professional development and soft skills that employers seek on a resume, which are prioritized significantly higher than technical skills by companies. By mastering these abilities, you will position yourself as a highly sought-after professional.

What specific "soft skills" will I learn, and why are they so important for construction specifically?faq-icon

You will gain deep knowledge in problem-solving, teamwork, communication, adaptability, and analytical skills. These are crucial because the daily work of construction professionals, such as superintendents and project managers, relies heavily on solving problems; it's considered a key component of the job itself. Teamwork is critical due to the many different people on a job site who must interact to get work done effectively. Communication is essential for coordinating diverse teams and ensuring clear instructions, like guiding a crane operator who is completely blind to their load. Adaptability is vital because things change every day on a construction project, from new technology to unexpected site conditions. Finally, analytical skills are necessary to effectively solve problems, evaluate risks, manage budgets, and make data-driven decisions.

What's Next

Continue your learning journey

This course is part of the Construction Bootcamp Learning Path. Explore and complete the additional courses in the path below to complete your journey.

  1. Construction Bootcamp: Program Intro

    Kickstart your learning journey with the Construction Bootcamp program.

    View Course Page Arrow pointing right
  2. Construction Bootcamp: Construction Industry Overview

    Understand the construction landscape, structure, and key players.

    View Course Page Arrow pointing right
  3. Construction Phases & Project Delivery Methods

    Understand how projects are organized and executed.

    View Course Page Arrow pointing right
  4. Drawings & Specifications

    Learn to interpret essential project documents.

    View Course Page Arrow pointing right
  5. Construction Contracts

    Grasp the foundational elements of construction agreements.

    View Course Page Arrow pointing right
  6. Estimating & Bidding

    Dive into the critical process of costing and proposals.

    View Course Page Arrow pointing right
  7. Scheduling

    Master techniques for effective project timelines.

    View Course Page Arrow pointing right
  8. Quality, Safety, & Risk

    Prioritize excellence, manage hazards, and mitigate project risks.

    View Course Page Arrow pointing right
  9. Contract Administration (RFIs & Submittals)

    Navigate essential project communications.

    View Course Page Arrow pointing right
  10. Contract Administration (Financials)

    Control costs and manage project scope.

    View Course Page Arrow pointing right
  11. Construction Site Operations & Project Controls

    Understand day-to-day site management and oversight.

    View Course Page Arrow pointing right
  12. BIM

    An introduction to modern construction technology.

    View Course Page Arrow pointing right
  13. Star-Shield

    You are here!

    Professional & Soft Skills For Construction Management

    Develop crucial interpersonal and leadership abilities.

  14. Program Exam

    Test your knowledge with the final exam and explore pathways for continuous learning.

    View Course Page Arrow pointing right

Instructors

Avatar

Ben Ashburn

After a successful career as a construction estimator — working his way up from estimating manager to senior estimator — Ben has spent the most recent part of his career in construction sharing his skills with other as a construction educator. Ben has an extensive background in construction education: He has been an assistant professor in the Department of Construction Science at Texas A&M, and lectured about estimating, scheduling, management, and other related construction topics at Murray State University. He has been a construction training and learning development partner with Procore since 2019.

 

Reviewers

 

Avatar

Janine Trinidad

Janine Trinidad is a Construction Educational professional for Procore Technologies. In previous roles, Janine managed all phases of construction on hotel, mixed-use, and institutional projects in the San Francisco Bay area. She was responsible for negotiating contract budgets and change orders, managing RFIs and submittals, and overseeing quality control, among other duties. She is also a certified transformational coach with a focus on women-centered and trauma-informed methods. She is passionate about transforming the construction industry to be a healthier, more successful and welcoming place to work and believes technology and education are allies in doing so.

 

Avatar

Dr. Irish Horsey

Dr. Irish Horsey is a seasoned expert in the construction industry with over 25 years of experience. Currently, she serves as the Director of Industry Advancement at Procore, while also teaching part-time at the Georgia Institute of Technology. A former Assistant Professor at Kennesaw State University, Dr. Horsey specializes in project management, workforce development, and diversity and inclusion in construction. She holds a Ph.D. in Higher Education and a Master's in Construction Management. Her extensive industry experience and academic background make her a trusted leader in advancing best practices and innovative strategies in construction.

Plan de estudiosStart Module

  • Introduction
  • The skills
  • Problem solving
  • Teamwork
  • Communication
  • Adaptability
  • Analytical
  • Knowledge check
  • Summary, resources, & what’s next?
  • We want to hear from you!
  • Conclusion

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