Program Exam and Resources -- Leadership Communications Program (Part 6)

Test your knowledge with the final exam and explore pathways for continuous learning.

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Instructor: Susan Young
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25 minutes

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Last reviewed 07/2026

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Video Content

Course Description

Congratulations on reaching the final stage of your Built to Lead: Communication for Construction Leaders learning journey!

This module is designed to reinforce and showcase the strategic communication, coaching, and operational skills you’ve developed throughout the program. You will have the opportunity to demonstrate your mastery by completing a comprehensive final exam. Successfully passing this assessment will earn you a program certificate, recognizing your commitment to relational leadership, fostering psychological safety, and professional growth in the construction industry.

This is your chance to prove your ability to apply these skills in both the field and the boardroom—closing communication open loops, protecting profit margins, and leading with executive presence—while taking a meaningful step forward in your career development.

Learning Objectives

  • Demonstrate your proficiency in strategic communication and relational leadership with a comprehensive final exam.

  • Earn a program certificate.

  • Identify how to continue your learning journey.

Prerequisites

  • Learning Level: Intermediate

  • Prerequisite Knowledge: Completion of Coaching and Conflicts

  • Recommended Knowledge: General knowledge of the construction industry.

Continuing Education Course Credits

Course Title: Built to Lead: Communication for Construction Leaders

Course Number: PC-01-05072026

Session Number: 1

Curriculum Group Name: AIA Providers

Credit: 5.5 AIA LU

Course Expiration Date: 05/15/2029

Procore's Continuing Education courses may qualify for continuing education credits with other professional organizations or fulfill state licensing requirements. If you are a member of a different organization, you can download your course completion certificate from your learning profile and report your completion yourself to the organization for potential credit. Please refer to the organization's continuing education requirements for course eligibility information.


AIA CES Provider statement

Procore Technologies is a registered provider of AIA-approved continuing education under Provider Number 40108059. All registered AIA CES Providers must comply with the AIA Standards for Continuing Education Programs. Any questions or concerns about this provider or this learning program may be sent to AIA CES (cessupport@aia.org or (800) AIA 3837, Option 3).

This learning program is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

Frequently Asked Questions

What is the purpose of the exam in this module?faq-icon

The program exam serves as a comprehensive assessment to solidify your mastery of all the strategic communication, relational leadership, and advanced operational strategies covered throughout the training.

What kind of certification will I receive upon completing the program?faq-icon

Upon passing the program exam and completing this module, you will receive an official certificate recognizing your expertise in strategic communication, relational leadership, and advanced operational strategies for construction professionals that you will be able to add to LinkedIn or include in your professional portfolio.

Does this module include resources for continuing my communication learning journey?faq-icon

Yes. The module includes curated resources and recommended readings to help you continue developing your communication skills and expand your knowledge beyond the program.

What's Next

Continue your learning journey

This course is part of the “Built to Lead: Communication for Construction Leaders” Learning Path.

  1. 1. Executive Presence

    Develop the believability factor and relational leadership skills needed to translate technical project data into strategic business language that influences executive decision-makers.

    View Course Page Arrow
  2. 2. Shortlisted Meetings

    Master the seller-doer interview, overcoming limiting self-talk, and reading non-verbal cues to connect with clients and decision-makers.

    View Course Page Arrow
  3. 3. Storytelling

    Move from technical expert to compelling storyteller by prioritizing the why before the how and using voice and body language to engage your audience.

    View Course Page Arrow
  4. 4. Internal Meetings

    Drive organizational change to create outcome-driven agendas, replacing rambling with clear communication, and delivering assertive updates.

    View Course Page Arrow
  5. 5. Coaching and Conflicts

    Transition from manager to strategic coach and resolving conflicts to foster psychological safety.

    View Course Page Arrow
  6. Star-Shield

    You are here!

    6. Program Outro

    Test your knowledge with the final exam and explore pathways for continuous learning.

Instructor’s Corner

Susan Young

Susan Young

Susan Young is an award-winning CEO, communications facilitator, and A/E/C keynote speaker with 40 years of experience. Susan began her career as an on-air radio news reporter in New Jersey. Today, she works with A/E/C professionals who want to be clear communicators so they can build confidence, visibility, and respect. A native of New Jersey, Susan now lives in Myrtle Beach, South Carolina. She has two grown children.

AEC Amplify Logo

AEC Amplify

AEC Amplify is a communication training platform for architecture, engineering, and construction professionals. An award-winning former broadcast journalist, Susan Young trains and coaches individuals and groups to clearly explain ideas, build client trust, and collaborate more effectively by treating communication as a powerful professional tool. Susan is a sought-after keynote speaker, trainer, and facilitator, providing in-person and online programs to architects, engineering, and construction professionals.

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Plan de estudiosStart Exam

  • Introduction
  • Final Exam
  • Further resources
  • We want to hear from you!
  • Conclusion

Acerca de este curso

Instructor: Susan Young
clock

25 minutes

check-in-circle

Last reviewed 07/2026

Monitor

Video Content

Course Description

Congratulations on reaching the final stage of your Built to Lead: Communication for Construction Leaders learning journey!

This module is designed to reinforce and showcase the strategic communication, coaching, and operational skills you’ve developed throughout the program. You will have the opportunity to demonstrate your mastery by completing a comprehensive final exam. Successfully passing this assessment will earn you a program certificate, recognizing your commitment to relational leadership, fostering psychological safety, and professional growth in the construction industry.

This is your chance to prove your ability to apply these skills in both the field and the boardroom—closing communication open loops, protecting profit margins, and leading with executive presence—while taking a meaningful step forward in your career development.

Learning Objectives

  • Demonstrate your proficiency in strategic communication and relational leadership with a comprehensive final exam.

  • Earn a program certificate.

  • Identify how to continue your learning journey.

Prerequisites

  • Learning Level: Intermediate

  • Prerequisite Knowledge: Completion of Coaching and Conflicts

  • Recommended Knowledge: General knowledge of the construction industry.

Continuing Education Course Credits

Course Title: Built to Lead: Communication for Construction Leaders

Course Number: PC-01-05072026

Session Number: 1

Curriculum Group Name: AIA Providers

Credit: 5.5 AIA LU

Course Expiration Date: 05/15/2029

Procore's Continuing Education courses may qualify for continuing education credits with other professional organizations or fulfill state licensing requirements. If you are a member of a different organization, you can download your course completion certificate from your learning profile and report your completion yourself to the organization for potential credit. Please refer to the organization's continuing education requirements for course eligibility information.


AIA CES Provider statement

Procore Technologies is a registered provider of AIA-approved continuing education under Provider Number 40108059. All registered AIA CES Providers must comply with the AIA Standards for Continuing Education Programs. Any questions or concerns about this provider or this learning program may be sent to AIA CES (cessupport@aia.org or (800) AIA 3837, Option 3).

This learning program is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.

Frequently Asked Questions

What is the purpose of the exam in this module?faq-icon

The program exam serves as a comprehensive assessment to solidify your mastery of all the strategic communication, relational leadership, and advanced operational strategies covered throughout the training.

What kind of certification will I receive upon completing the program?faq-icon

Upon passing the program exam and completing this module, you will receive an official certificate recognizing your expertise in strategic communication, relational leadership, and advanced operational strategies for construction professionals that you will be able to add to LinkedIn or include in your professional portfolio.

Does this module include resources for continuing my communication learning journey?faq-icon

Yes. The module includes curated resources and recommended readings to help you continue developing your communication skills and expand your knowledge beyond the program.

What's Next

Continue your learning journey

This course is part of the “Built to Lead: Communication for Construction Leaders” Learning Path.

  1. 1. Executive Presence

    Develop the believability factor and relational leadership skills needed to translate technical project data into strategic business language that influences executive decision-makers.

    View Course Page Arrow
  2. 2. Shortlisted Meetings

    Master the seller-doer interview, overcoming limiting self-talk, and reading non-verbal cues to connect with clients and decision-makers.

    View Course Page Arrow
  3. 3. Storytelling

    Move from technical expert to compelling storyteller by prioritizing the why before the how and using voice and body language to engage your audience.

    View Course Page Arrow
  4. 4. Internal Meetings

    Drive organizational change to create outcome-driven agendas, replacing rambling with clear communication, and delivering assertive updates.

    View Course Page Arrow
  5. 5. Coaching and Conflicts

    Transition from manager to strategic coach and resolving conflicts to foster psychological safety.

    View Course Page Arrow
  6. Star-Shield

    You are here!

    6. Program Outro

    Test your knowledge with the final exam and explore pathways for continuous learning.

Instructor’s Corner

Susan Young

Susan Young

Susan Young is an award-winning CEO, communications facilitator, and A/E/C keynote speaker with 40 years of experience. Susan began her career as an on-air radio news reporter in New Jersey. Today, she works with A/E/C professionals who want to be clear communicators so they can build confidence, visibility, and respect. A native of New Jersey, Susan now lives in Myrtle Beach, South Carolina. She has two grown children.

AEC Amplify Logo

AEC Amplify

AEC Amplify is a communication training platform for architecture, engineering, and construction professionals. An award-winning former broadcast journalist, Susan Young trains and coaches individuals and groups to clearly explain ideas, build client trust, and collaborate more effectively by treating communication as a powerful professional tool. Susan is a sought-after keynote speaker, trainer, and facilitator, providing in-person and online programs to architects, engineering, and construction professionals.

```

Plan de estudiosStart Exam

  • Introduction
  • Final Exam
  • Further resources
  • We want to hear from you!
  • Conclusion

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