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Welcome to the "Intro to RFIs" Course!
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RFIs Defined
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The RFIs Workflow
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The Components of an RFI
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Managing the RFI Process
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Risks & Challenges
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Exercise: Write an RFI
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Test Your RFI Knowledge
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Summary & Key Takeaways
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We want to hear from you!
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Conclusion
Intro to RFIs
Learn the essentials of Requests for Information (RFIs) in construction including what they are, why they matter, and how to use them effectively.
Instructor: Procore Construction Education Team
1 hour
Published 2/2025
Multimedia Content
Course Description
This course will teach you how to manage Requests for Information (RFIs), which are essential for clear communication and successful projects. It’s designed to give construction professionals and enthusiasts the basic knowledge and skills needed to handle RFIs with confidence. You’ll learn what RFIs are, why they matter, and how to use them effectively.
Through interactive lessons, you’ll explore the RFI process step by step–from submission to review, response, and closing. You’ll get hands-on practice creating RFIs, see how they improve communication, and understand how they affect project timelines and costs.
By the end of this course, you’ll have practical skills to improve workflows and keep projects running smoothly. You’ll understand the technical parts of RFIs and feel confident using them to bring clarity and organization to your projects. This course will help you avoid common problems and build a strong foundation for success in construction. You’ll walk away ready to use RFIs to increase efficiency and productivity in your work.
Learning Objectives
Define what an RFI is in construction.
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Summarize the basic RFI workflow.
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Explain the key components of an RFI and how managing RFIs can impact a construction project.
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Discuss the risks that mishandling an RFI can have on both the project team and the overall project.
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Fill out an RFI effectively.
Prerequisites
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Learning Level: Beginner
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Prerequisite Knowledge: No prior knowledge of construction is required for this course.
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Recommended Knowledge: Knowledge of project delivery methods, specifically Design-Bid-Build.
Continuing Education Course Credits
Course Title: Intro to RFIs
Course Number: PC-425-021824
Session Number: 1
Curriculum Group Name: AIA Providers
Credit: 1 AIA LU
Course Expiration Date: 02/25/2028
Procore's Continuing Education courses may qualify for continuing education credits with other professional organizations or fulfill state licensing requirements. If you are a member of a different organization, you can download your course completion certificate from your learning profile and report your completion yourself to the organization for potential credit. Please refer to the organization's continuing education requirements for course eligibility information.
AIA CES Provider statement
Procore Technologies is a registered provider of AIA-approved continuing education under Provider Number 40108059. All registered AIA CES Providers must comply with the AIA Standards for Continuing Education Programs. Any questions or concerns about this provider or this learning program may be sent to AIA CES (cessupport@aia.org or (800) AIA 3837, Option 3).
This learning program is registered with AIA CES for continuing professional education. As such, it does not include content that may be deemed or construed to be an approval or endorsement by the AIA of any material of construction or any method or manner of handling, using, distributing, or dealing in any material or product. AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.
AIA continuing education credit has been reviewed and approved by AIA CES. Learners must complete the entire learning program to receive continuing education credit. AIA continuing education Learning Units earned upon completion of this course will be reported to AIA CES for AIA members. Certificates of Completion for both AIA members and non-AIA members are available upon request.
Frequently Asked Questions
Will this course provide practical skills I can use immediately?
Yes, the course equips you with practical skills, such as when to use an RFI, how to write an effective RFI, and how to manage the RFI across different stakeholders.
Does the course include any real-world examples?
Yes, the course features insights from multiple construction professionals who provide their experiences with RFIs in their day-to-day construction projects.
Will this course help me understand the different stakeholders involved in the RFI process?
Yes, the course provides insights into the various stakeholders involved in an RFI across the Owner, Design Team, General Contractor, and Subcontractors to help you understand their roles and contributions to the workflow.
What's Next
Other Recommended Courses
Project Team Roles and ResponsibilitiesIntroduction to Project PhasesIndustry SectorsConstruction Management Essentials: The BasicsRelated Resources
Instructors
Procore Construction Education Team
Procore’s Construction Education team is composed of former industry professionals who have held roles such as Estimator, Project Manager, and Owner’s Representative. They are dedicated to showing you "how construction works" through practical and engaging education. With a wealth of real-world experience and a deep passion for adult education, they are committed to being your trusted partner in construction learning. Our team is passionate about supporting you every step of the way on your construction learning journey.